Shipping Policy
Shipping Policy
At Sunshine Graphics, we are committed to providing fast, reliable, and transparent shipping for all custom and personalized orders. Please review our policy below for details on our shipping options, timelines, and important information.
🚚 Shipping Methods & Delivery Estimates
We currently offer the following domestic shipping options at checkout:
- Economy Shipping: 5–8 business days
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Note: Delivery times begin after your order has been processed and shipped.
💲 Shipping Rates
Shipping rates start at $4.90 for economy service and may vary depending on the size, weight, and destination of your order.
Some products may qualify for discounted or free shipping—please check the product description for details.
📦 Shipping Carriers
We ship through the following trusted carriers:
- USPS (primarily for small and lightweight orders)
- UPS and FedEx (for larger or high-volume shipments)
We determine the most efficient carrier based on your order size and delivery address.
🕒 Order Processing Time
- Standard Orders: Processed within 3–5 business days (excluding weekends and holidays)
- Large or Bulk Orders: May require additional processing time
Since most of our products are personalized or custom-made, processing time is in addition to shipping time.
📬 Tracking Information
Once your order has shipped, you’ll receive an email with tracking details. You can use the tracking number to monitor your delivery status on the carrier's website.
🌍 International Shipping
We do not currently offer international shipping as a standard service. However, if you have a special request, please contact us—we’ll do our best to accommodate it.
📌 Special Delivery Instructions
If you need to request specific delivery instructions, such as requiring a signature or shipping to an alternate location, please reach out to us before your order ships via our Contact Us page.
📦 Lost or Damaged Packages
In the rare case that your order is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
🔁 Returns & Refunds
For more information on returning an item, please refer to our Return Policy.
📣 Shipping Policy Updates
We reserve the right to modify this shipping policy at any time. Changes will be reflected on this page and are effective immediately upon posting.
✅ Need help? Visit our Contact Us page—we’re happy to assist with any shipping questions or concerns.